Overview
Every piece in this shop is handmade with care, and I want you to feel happy with your purchase. Please take a moment to read through the return and refund guidelines before placing your order.
Returns & Exchanges
- Due to the handmade and one-of-a-kind nature of original artworks, all sales are final.
- Returns or exchanges are not accepted for original paintings, mini canvases, postcards, or hand-painted bottles unless the item arrives damaged.
Damaged or Defective Items
- If your order arrives defective, damaged incorrect, please contact us within 3 days of delivery, providing clear images and videos. We will re-deliver an exchange or replacement product within 5-6 days.
Refunds
- Refunds are processed once the return request (with photos) is approved.
- Refunds will be issued to your original payment method within 7–10 business days.
Non-Returnable Items
- Custom commissions or personalized pieces
Questions?
If you’re unsure or need help before purchasing, please reach out—I’m happy to answer questions about size, colors, or materials so you can buy with confidence.
Need help?
Contact us at shivangi@zeddworkstudio.com for questions related to refunds and returns.